Getting Started With Dynamics Customer Engagement(CRM) 2016

Had an opportunity to give an presentation on the topic ‘Getting Started with Microsoft Dynamics Customer Engagement(CRM) 2016’ at the meetup conducted by ‘Microsoft Dynamics Customer Engagement(CRM) Developers Group- Hyderabad yesterday. Talked about the new release of Microsoft Dynamics Customer Engagement(CRM) and its features and also gave an introduction to the technology’s functionality along with a demo on the application.

Embedded here the presentation deck here which I presented on the event.

Table of Contents of the presentation is given below:

  • What is Customer Engagement(CRM)?
  • Intro to Microsoft Dynamics Customer Engagement(CRM)
  • Microsoft Dynamics Stack
  • History of Dynamics Customer Engagement(CRM)
  • Basic Customer Engagement(CRM) Terminologies
  • Basic Modules in Dynamics Customer Engagement(CRM)
  • New Features in Dynamics Customer Engagement(CRM) 2016
  • Dynamics Customer Engagement(CRM) Job Opportunities
  • Certification path for Dynamics Customer Engagement(CRM)

Microsoft Dynamics Customer Engagement(CRM) Developers Group- Hyderabad is planning for more meetups in future.

Also learn more about our OnDemand Courses in Microsoft Customer Engagement(CRM) at magnifez, Guided by an expert faculty with 10+ years in Dynamics Customer Engagement(CRM)



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