Digital Transformation NEW

Copilot and AI agents that do real work

We implement Microsoft Copilot, Copilot Studio agents and Azure OpenAI across Dynamics 365 and Microsoft 365 — with the data foundations and governance to make AI safe and useful.

Book a free assessment How we deliver

Overview

AI only delivers when it is grounded in clean business data and embedded in the tools people already use. We identify the highest-value use cases, prepare your data and security model, then build and roll out Copilot experiences and custom agents your teams actually adopt.

What's included

AI readiness assessmentData quality, security, licensing and use-case prioritisation.

Copilot for Dynamics 365Summaries, email drafting and next-best actions inside Sales and Service.

Custom agents (Copilot Studio)Agents that answer, route and act on your processes and data.

Azure OpenAI solutionsDocument processing, search and bespoke AI apps on your tenant.

Responsible AI governanceUsage policies, permissions, monitoring and audit.

Adoption & prompting trainingRole-based enablement so teams use AI every day.

Proof it works

Riyadh Retail Group (Retail, Saudi Arabia): Sales Hub and Customer Service for a 200-staff retail group. Our OCM programme achieved 91% adoption in week 4.

91%User adoption (week 4)

22%Increase in pipeline visibility

4Locations rolled out

Read the full case study →

Our methodology

How we deliver

Phase 1

Assess

1–2 weeks

Discovery workshops, gap analysis and business-case validation.

Phase 2

Design

2–4 weeks

Architecture, data and integrations, with a fixed-scope plan.

Phase 3

Implement

Agile sprints

Weekly demos, testing, migration, training and go-live.

Phase 4

Support

Ongoing

Hypercare, managed support and continuous Copilot enablement.

Related services

Ready to talk AI & Copilot?

Book a free assessment and leave with a clear, prioritised plan.

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45 minSenior consultant

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Digital Transformation

Enterprise Software